Privacy Policy

We at ArmorKote.com, our subsidiaries and our affiliated website operators (“ArmorKote.com”), pride ourselves on providing our customers (“Customer”) and visitors to our websites (“Visitors”), with a range or hood cleaning and pressure washing services in Michigan, Indiana, Ohio and Illinois.  This privacy policy is in place to explain how and why ArmorKote.com collects certain personal information from both our Customers and Visitors, and what we do with that information.

WHY WE NEED TO COLLECT PERSONAL INFORMATION

Personal information from our Customers and Visitors is used to enable ArmorKote.com to deliver our online products and services to our Customers and Visitors.  For example most of our products and services require some form of registration or subscription, while others require a payment to be made.

Some of the information we collect, including that obtained from our online inquiry/feedback facilities, is used to help ArmorKote.com develop and improve the quality of our products and services, which in turn, provides both our Customers and Visitors with a more satisfying and enjoyable online experience.

USE OF INFORMATION

Customer’s email addresses and other personal information provided by customers may be used to enable us to send promotional material (on other products and services) that we consider may be of interest to customers.  However, customers may at any time, notify us that they do not wish to receive this material via an “opt-out” facility contained within our news letters or on our websites.  Personal information that Customers provide to ArmorKote.com may also be shared among our subsidiaries.  All subsidiaries are required to keep such information private and confidential and otherwise deal with such personal information strictly in accordance with this Privacy Policy.

COMMUNICATION FROM SITE

Special Offers and Updates

ArmorKote.com will occasionally send you information on products, services or specials that we may be running.  Out of respect for your privacy, we present the option not to receive these types of communications.  Please contact sales [at] ArmorKote.com to be removed from our list or simply use the “opt-out” within our websites.

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe.  Please contact unsub [at] ArmorKote.com

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so.  For instance, if our service is temporarily suspended for maintenance, we might send you an email.  We will also send email on critical updates of our products.  Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to deactivate your account.

HOW WE COLLECT INFORMATION

Personal Information provided to ArmorKote.com

ArmorKote.com collects and stores personal information that is voluntarily provided by our Customers as part of doing business with us.  Such information may include Customer’s full name, date of birth, addresses (including home, postal and email address) and telephone numbers. We DO NOT collect credit card or payment information as payment for services are provided by PayPal.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.

Profile

We store information that we collect through cookies, log files, clear gifs, or third party resources to create a “profile” of your preferences.  We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

ArmorKote.com collects this personal information and makes use of these details to provide you with our products and services and to better manage our relationship with you.

Website activity

ArmorKote.com Ltd provides products and services via a number of different websites.  When Visitors view our websites, our web servers record anonymous information such as the time and date this website is viewed and the web pages/URL’s requested.  This information assists us to improve the structure of our websites and monitor their performance.

Cookies

ArmorKote.com makes use of cookies on this website.  Cookies are pieces of information that a Website transfers to a Visitors hard drive for record-keeping purposes.  The browser stores the information, and sends the information back to the server each time a Visitor request a webpage from the server.  The use of cookies is an industry standard and are used by the majority of Website operators.

By keeping a record of how and when Visitors view our websites, cookies help us see which web pages are popular and which are not.  Many improvements and updates to our websites are based on such data as the total number of Visitors and pages viewed.  This information is most easily tracked with cookies.   We use the information from cookies to provide products and services that are better tailored to our Customers and Visitors needs.

Most browsers are initially set up to accept cookies.  Visitors can reset their browser to refuse all cookies or indicate when a cookie is being sent.  However, some parts of our websites, or the products and services provided through our websites, may not function properly or may be considerably slower if you do not enable cookies on your Internet browser.

IP Addresses

  • ArmorKote.com website servers register the type of web browsers that Visitors are using and their IP address when Visitors access our websites.
  • ArmorKote.com collects IP addresses for the purposes of system administration, to report aggregate traffic information to our Customers, fraud detection and to generally audit the use of our websites.  When Visitors request pages from our websites, our servers may log the Visitor’s IP addresses.
  • ArmorKote.com does not normally link IP addresses to any personal information, which means that a Visitor’s session will be logged, but the Visitor otherwise remains anonymous.
  • ArmorKote.com can and will use IP addresses to identify a Visitor when it is necessary to enforce compliance with our terms of service or to protect the integrity of our services and websites, as well as to protect our interests and those of our Customers.
  • Some services provided by ArmorKote.com, such as certain message boards, may display IP addresses along with the message poster’s name and message.  Please review each service prior to use and only uses those that collect and/or disclose information you are comfortable with disclosing.

WHEN WE DISCLOSE PERSONAL INFORMATION

ArmorKote.com takes all reasonable steps to protect the privacy of our Customers and Visitors and to ensure that the personal information we collect and store is protected against unauthorized disclosure to third parties.  However, there may be times when ArmorKote.com may be required to disclose personal information of a Customer or Visitor without their consent.  This may occur where we have reason to believe that disclosing the information is:

  • Necessary to identify, contact or bring legal action against the Customer, Visitor or another person who may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of ArmorKote.com or its subsidiaries, other Customers or anyone else that could be harmed by such activities; or
  • required by law.

LINKS TO OTHER WEBSITES

Visitors should be aware that on our affiliated websites, there are links to third party websites.  If you “click” on a banner advertisement, a search result or another type of link contained on one of our sites, the “click” may result in you leaving our site and your browser being redirected to a website owned and controlled by a third party.  In this case, ArmorKote.com recommends that you refer to the privacy statement of the websites you visit.  Neither ArmorKote.com nor its subsidiaries have any control over and hence, accepts no responsibility for the content of these sites or the actions of the operators in relation to the collection of personal information of users of these sites.  While ArmorKote.com and our subsidiaries make every effort to protect your personal information and your privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.  Customers and Visitors should keep in mind that whenever you give out personal information online, there is a risk that the information can be intercepted and used by third parties without our knowledge. ArmorKote.com is in no way responsible or liable for the misuse of personal information obtained in this manner.

ACCESS AND ACCURACY OF PERSONAL INFORMATION

If ArmorKote.com holds your personal information, we will, where possible, provide you with reasonable access to the information upon your request.  ArmorKote.com will take reasonable steps to correct the information upon being put on notice by the Customer, so that at all times, it is accurate, complete and up to date.

YOUR ACCEPTANCE OF THESE TERMS

By using this website or our affiliated websites, you signify your assent to the terms and conditions contained herein (as amended from time to time).  If you do not agree to be bound by its terms, we kindly ask that you do not use our services or our websites.